Atrium
The question to Kenneth Smit
A number of hospitals and facilities for the elderly in the South of Limburg are brought together in Atrium. Social service institutions are forced to operate more commercially. The Head of Purchasing and Logistics, Jos Merx, was of the opinion that considerable profits could be realised on the purchasing side. He asked Kenneth Smit Training the following question: “Can you turn my purchasers into employees that are just as skilful as the salesmen that you train?”
Our approach
Although Kenneth Smit is known for its success in commercial organisations, more and more non-profit organisations turn to Kenneth Smit Training because an efficient method of working is required from these organisations as well. One on one transplant of methods and techniques is not possible. That’s why Kenneth Smit developed a special approach for Atrium. The employees were confronted with their own behaviour and often had to recognize that they did not take suppliers seriously. Careless treatment, insincere behaviour, waste of time and money. In addition to the correct treatment of suppliers, training on successful negotiating was carried out, in which price was not the only element of discussion.
